I was introduced to Andy during a time of deep personal distress as a close family member had become suddenly very unwell. Andy quickly demonstrated a deep level of understanding and empathy in relation to my personal situation, and also a level of clarity about solutions and options available and the relative benefits and risks of each option, that was not provided by any other organisation or ‘expert’ I spoke to. Andy very quickly won my trust and became the person I referred to and referenced for advice continuously during the treatment process for my family member. His knowledge and personal network in this field built over the last few decades is incredible, and I and my family benefited from this immensely, and we continue to have ongoing relationships with professionals in this field that Andy has recommended. Andy was always completely honest with me, and my personal experience of his knowledge, recommendations, and the professional institutions that Andy has been associated with over recent years has been without exception very good. I have without hesitation recommended Andy to others who have experienced similar situations.