‘’For many years now, I have called on Andy’s support when faced with complex service delivery challenges. His broad knowledge base and clinical skill have provided me with expert guidance and solution focussed thinking that is invaluable when striving to achieve high quality care. Andy’s range of skills has provided support in a wide range of areas such as service redesign, policy development, training programmes and complex incident reviews. His professionalism, flexibility and creative thinking are crucial elements to have in any service delivering complex care’’