My Leadership team were very clear on the calibre of professionals required to conduct such an extensive review of our acute care pathway. Andy and his multi-disciplinary team were extremely successful in delivering a methodologically sound review supported by systematic rigor and delivered in such a personable manner which was highly valued by patients and staff alike. His knowledge, expertise and his teams understanding of the evidence-base transformed our appreciation of how to improve our pathway and improve service user experiences by increasing the clinical performance levels of our teams. Andy leads a small network of ‘expert clinicians’ who have been involved over a 10-year period in supporting the development and improvement of a number of services clinically and operationally and I know him to be highly regarded in his field, being considered by many seasoned professionals the ‘go to’ person for advice, support or assistance. I feel privileged and proud to provide this testimony to an extremely valued professional colleague who has significantly helped shape and improve so many services in the UK and abroad.